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Privacy Policy

INTRODUCTION

Welcome to the Mrs Potts' Place privacy policy.

Mrs Potts' Place Ltd respects your privacy and is committed to protecting your personal data.  This privacy policy will inform you as to how we look after any personal data you give us via our website or other services offered at Mrs Potts' Place Ltd.

Mrs Potts' Place Ltd is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using our website or their service, then you can be assured that it will only be used in accordance within the limits set out in this privacy statement.

Mrs Potts' Place Let may change this policy from time to time by updating this page.  Your should check this page from tie tot time to ensure that you are happy with any changes.  This policy is effective from March 2022.

What we collect

We may collected personal data, or personal information from which a person can be identified.  It does not include data where the identity has been removed (anonymous data)

We may collect, use, store and transfer different kinds of personal data about you including

  • Identity data 

  • Contact data

  • Financial data

  • Transaction data

  • Technical data

  • Profile data

  • sage data

  • Marketing and communications data

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. and in particular, for the following reasons:

  • internal record keeping

  • payment for services (in strict accordance with our legal responsibilities governing the use of credit card machines)

  • to improve our products and services

  • to periodically send promotional emails about new products or events that we think you may find interesting, using the email address which you have provided and the permission you have given for us to do so.

How long we hold your data for

​We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected if for, including for the purposes of satisfying any legal,  regulatory, tax. accounting or reporting requirements.  We may retain your personal data for a longer period in the event of a complaint or if we reasonable believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data,  the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data (see your legal rights below).

Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, you may:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

 

If you wish to exercise any of the right set out above, please contact us.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place effective management, physical and electronic procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may, at times, contain links to other websites and apps of interest.  However, once you have used these links to leave our site,  you should note that we do not have any control over that other website or application.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and apps and such sites and apps are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website or app in question.

Third party providers

When you email us or book online or when we promote our services with The Square Camberley, we may use the following 3rd party providers:

  • WIX

  • The Square

Please visit these sites and look at their privacy statement if you would like further details on their commitments to protecting data.

Children (defined by us as under 18)

Our website is not intended for children under 18 years of age and we do not knowingly collect data relating to children.

We will only keep any information that we hold for any person under the age of 18, until the reason for holding this data has passed.  For example, if we have information on a child such as their age for a birthday party, we will not hold onto it after the party has taken place.

Our guarantee

We will not sell, distribute or lease your personal information to any third party at any time.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways

Data Privacy Manager

Mrs Potts Place Ltd

18 Obelisk Way

Camberley

Surrey

GU15 3SD

01276 28008

Mrspottsplace@gmail.com

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).  We would, however, appreciate the chance to deal with our concerns before you approach the ICO so please contact us in the first instance.

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